"The team at Social Scouters continue to be our agency of choice for the outstanding work they perform for our customer marketing initiatives. In particular, Social Scouters has been a true extension of our team enabling us to scale the development of customer video testimonials and social media content on customer success. This has been instrumental in the value and return on investment we receive from our global user conference each year, and the video assets are widely used by our marketing and sales force teams to tell the Adaptive Insights story through the voice of our customers."
Customer Marketing Manager at Adaptive Insights
“One only needs to talk to Gaelen for a couple of minutes to see that she is one of those rare breed of people that truly love to help others and will do what it takes to see that through. I've been fortunate to work with Gaelen as one of her customers and her tireless efforts as an advocate for those of us using Mindjet's products really shines through. Her enthusiasm for helping customers succeed is infectious and I am always inspired by her upbeat attitude. She is passionate about what she does, strives for excellence in her work with others and is one of the friendliest people I know. These are all superstar qualities in my book. I consider it an honor to have had the opportunity to work with her and hope that I'll be able to continue to do so in the future”
Senior IT Specialist at Lotus Software, IBM
"Gaelen is a top-notch digital media strategist whom I've had the pleasure to work with for the past 2 years. She is highly professional, has an incredible work ethic and is smart as a whip when it comes to web and social media strategy."
Senior Program Director at Resource Media
“Melinda Venable has outstanding skills in marketing, PR, web-based marketing, creating customer advocacy, leadership, and social media/networking, and communication to list a few. I have had a strong partnership with Mindjet for many years, but Melinda is one of those who I've worked very closely with.
Melinda knows how to connect people for a cause that mutually benefits both parties synergistically. When the newsletters went out or webinars held I could see as much as 30-80% increase in web and blog visits. Book sales were also positively impacted. The exact amount is difficult to measure because my only metric was Amazon."
Owner at NastGroup, Inc.
"Social Scouters has been a huge help in getting the Wireless Speaker and Audio Association (WiSA) on the social media map. Social Scouters has gone the extra mile to learn our business in order to maximize our social media footprint. They have developed great relationships with our Association members and really understand what it takes to get meaningful posts and significant visibility across many different social media avenues in the industry. The Social Scouters team comes across to our members and prospective members as WiSA employees, not an agency. I highly recommend having Social Scouters help you develop and implement your organization’s social media and digital communications strategy."
President at the Wireless Speaker and Audio Association (WiSA)
““Melinda has helped us to plan and design a global tell-a-friend program for the luxury tour operator Distinctly Deutschland. She demonstrated in-depth knowledge of user dynamics and most effective incentive schemes in social networks. Her expertise helps us tremendously to make our huge Facebook marketing initiative so successful. Melinda is highly reliable and committed to a strict customer perspective.”
hired Melinda as a Marketing & PR Consultant in 2012
Gaelen is one of the primary reasons why I am such an advocate of Mindjet MindManager! Her responsiveness to customers is better than any other organization that I have dealt with. I can reach her on multiple platforms (email, Facebook, Twitter, phone) and have always had a great and timely response rate from her! The PR and social media programs presented by Mindjet are right on the money and it is great to see and organization that actually does it right and I am glad to have her as a contact when I need it! Based on her responsiveness and willingness to help, if she does leave Mindjet, I will have to see where she goes to see if their products could be of use to me as well as I know I would then get great service from that organization as well.”
Owner at PMKnowledge.net
“Melinda is a dedicated worker with a keen attention to detail. She is an asset to any team, being creative and consistently bringing in new ideas. Melinda´s strength and effectiveness in working with international team members located remotely from corporate are exceptional. I was always impressed with her high standards and level of professionalism. It would be a great pleasure for me to work with her again.” February 2, 2009
Marketing Coordinator at Mindjet GmbH
“Melinda was certainly responsible for me becoming more savvy regarding social media and marketing. When Melinda was the cornerstone of media customer advocacy at Mindjet, my colleagues and I relied on her natural abilities to communicate with absolute clarity. Melinda remains to be one of the most effective communicators I have ever come across. With her colleague Gaelen O'Connell, they enabled an open and clear communications culture at Mindjet. An asset to any organization that wishes to be in control, forward thinking and successful. I certainly miss your presence at Mindjet for sure.”
Information Management consultant and owner at Visualmapper.org
"Gaelen is super to work with because she is very detail oriented and has energy to spare. She assisted me in recruiting candidates for usability testing and thought of several ways to make the process go more smoothly for both me and the customer. I also manned conference booths with Gaelen for product presentation and employee recruiting and she showed enthusiasm for her role and the product. I have a great deal of confidence and trust in Gaelen."
Product Manager at Construcs
"Gaelen is a star. She approaches both work and life with infectious enthusiasm and energy. She worked for me for about two years and constantly surprised me with the sheer volume of work she could complete in a day, and the number of projects she could juggle simultaneously. I’d often ask her to do something, then turn around and it was done. Maybe she stored a gnome under her desk to help out. I don’t know. Gaelen loves to learn and has an insatiable drive to dive into new projects, figure out the best approach, then make them wildly successful. She’s creative, ethical, tenacious, buoyant, mature, smart – and an absolute joy to work with. Anyone would be very lucky to find her on their team."
Director of Product Marketing at Mindjet
“Melinda is a consummate professional and an absolute pleasure to work with. She has helped to build our digital media practice from the ground up, providing expert advice for staff across a variety of teams. She is always up to speed on the latest technology, and great at synthesizing and sharing new learning. One of the things I appreciate most about Melinda is her visual presentation savvy--she gets the importance of showing not telling, and has helped to elevate the look and feel of all our materials, overseeing a brand refresh for the organization.”
Senior Program Director at Resource Media